Meta Mondays – One-on-One Tech Support Request

Meta Mondays – One-on-One Tech Support Request Form

Need a little help with your Meta Smart Glasses? As part of ACB’s Meta Mondays, we offer individual 30-minute tech support appointments to assist with setup, troubleshooting, and using your glasses. Appointments are offered on Tuesdays and Thursdays at 5:00, 6:00, 7:00, and 8:00 p.m. Eastern. Complete this form to request support and tell us which days and times work best for you. Your selections are preferences, not a confirmed appointment. We will contact you to confirm your appointment date and time. If you need help setting up your glasses, please download the Meta AI app to your smartphone before your appointment. You do not need to complete the setup process – we can help you with that during your appointment.

This field is for validation purposes and should be left unchanged.

Contact Information

Your Technology

What type of smartphone do you use?(Required)
How do you primarily access your smartphone?(Required)

Tech Support Request

What type of assistance are you requesting?(Required)
If you are experiencing a problem, please describe what is happening and any steps you have already tried.
Would you like your tech support appointment to be provided in Spanish?(Required)

Scheduling

Which day do you prefer for your appointment?(Required)
Appointments are offered on Tuesdays and Thursdays.
Which appointment time(s) could work for you?(Required)
Please select all times that could work. We will contact you to confirm your appointment date and time.

Before You Submit

Appointment Acknowledgment(Required)
Setup Preparation Acknowledgment(Required)